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Customer Center FAQ
NoticeVoice of CustomerFAQ

We summarized the most frequently asked questions from our customers.

Room and Reservation Facilities Transportation Etc.
    • Check-in is possible after 2:00 PM, and the early Check-in is possible depending on the situation.
      (except for the peak season and special season)On the other hand, if the check-in time is delayed, the room will be guaranteed no later than 11:00 PM in reservation. And you should check-out by 12:00 PM according to the regulation, but in the event that the Check-out is delayed, the extra charge will be applied. When you check-out 5:00 PM, the extra charge will be added for 50% of the staying room fare.
    • The fixtures for room are ready by House Keeping.  
      •Adapter/Hair dryer •Extra Bed •Baby Cot, •Pillows shoe-shining supplies• Korean Chess/Go, •Iron/Ironing Board •Blankets •Towel/Soaps, •Toilet Paper(Tissue paper box) 
    • Wake-up call service is available by operator. For VIP, the operator will call you directly. And for the ordinary customers, the call will be input in advance in the operator board.
    • In Hotel Commodore Gyeongju Chosun, order form and laundry bag are available in the room.
      After you fill out the order form, please contact us immediately, and the staff will pick it up and brings you back after the laundry service.
      *Laundry time : 08:00-17:00
      You can pick the laundry entrusted till10:00AM on the same day.
      Laundry within 1hour : Available from 10:00 AM to 4:00 PM, 100% of extra fare to be charged.
      Laundry within 4hour : Available from 10:00AM to 1:00 PM, 50% of extra fare to be charged.
    • You can use the Safety Box of Front Desk for a large amount of cash, jewelry, important documents and other valuables for your safety.  
      But for the 9th and 10th floors, you can use the Safety Box in the room. 
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하단 영역

  • About Hotel
  • Customer Center
  • Location
  • Sitemap
  • Reservation
    • 객실&패키지 예약
    • Contact
  • Accomodation
    • Korean under-floor heating room
    • Superior Double/Twin
    • Superior Triple/Qurd
    • Deluxe
    • Suite
    • Junior Suite
    • Imperial Suite
    • Commodore Suite
    • President Park’s Suite
  • Restaurant
    • Arirang
    • Asakawa
    • Daisy
    • Lobby Lounge
  • Banquet&Wedding
    • Banquet
    • Banweolsung
    • Imhaejeon
    • Wolji
    • Gyelim
    • Silla
    • Gold Crown A
    • Gold Crown B
    • Hwarang
    • Garden
    • Seroabeol
    • Meetingroom
    • Wedding
  • Facilities
    • Business center
    • Sauna
    • Outdoor Pool
    • Convenience Store
    • Karaoke
  • Special Offers
    • Room Package
    • Promotion
    • Tour Guide

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